In 2017, multiple independent healthcare facilities in Eastern Pennsylvania merged to become one large regional integrated delivery network (IDN). As often happens with health system mergers and acquisitions, the IDN had a Transition Service Agreement (TSA) in place to allow the facilities to acclimate to their newly acquired assets, infrastructure, and systems for a specific period of time…which, in this case, was very short.
Meeting this deadline, and providing 40 total interfaces to support various patient accounting integration points – from two-way refund communication and ingesting 835s to lockboxes – MediQuant’s active archive solutions helped the customer work down its more than $500 million in AR.
Our extraction capabilites and vendor-neutral interfaces were crucial to our ability to meet this deadline. It really illustrated the fact that we have the right people, the right tools and the right processes.