Scary Stories from The Dark Side of Archival

by mediquant | Sep 30, 2024 | Video

Join us for MediQuant’s special Halloween video series! Every week in October, our team shares their experiences and lessons learned from real-life HIT nightmares—from data issues to ransomware scares. Watch the videos to discover how we turned these potential disasters around, and learn how to keep your organization from becoming the next HIT Horror Story victim.

Financial Fear Factor: The Race to Recover Lost Legacy Billing Evidence

Shelly Disser, Vice President, Innovation and Collaboration Team at MediQuant, recalls an urgent call from a client desperately seeking financial records from a previous archive to prove owed funds after an insurance company’s bankruptcy. With a sizable payout at stake, the countdown was on to locate the archived data.

Network Nightmares: When Ransomware Strikes

Dave Lamar, MediQuant’s Chief Growth Officer, describes how an organization’s decision to skip archiving a legacy ambulatory patient record became the entry point for a devastating ransomware attack. Watch the video to learn how a decision meant to save time and money spiraled into a costly security nightmare just six months later.

Lights Out: The Threat of Vanishing Data Access

What would you do if you had just 2 ½ months to archive your patient accounting data—or lose system access? In this video, Kel Pults, MediQuant’s Chief Clinical Officer & VP of Government Strategy, tells the story of a client’s urgent request to save critical financial info during an M&A—before it vanished for good.

The Haunting of Legacy Applications: Fees That Never Die

Dave Diamond, Regional Vice President at MediQuant, shares a cautionary tale of one large healthcare system’s timely escape from soaring legacy maintenance costs, scattered data, and archival vendor overload. Discover how they finally broke free from aggressive fees and managed to save millions in the nick of time.

The Curious Case of the Disappearing Dollars

Carrie Smallwood, MediQuant’s Director of Implementation Quality, tells the tale of a mysterious A/R issue involving thousands of dollars. Learn what happened and what caused it to avoid becoming the next victim.

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