Part 2: Own the Data
In part one of this two-part series on information governance and data stewardship, we illustrated the roles data use and retention policies play in advancing healthcare. In this second part, we’ll provide a few tips for how to create a culture that values data stewardship.
Three ways to fuel a culture of compliance for information governance
Data stewardship is a subdomain, a discipline if you will, within information governance predicated on ensuring the accessibility of data assets. In short, successful data stewardship prevents your organization from being data-rich, but information-poor. The key to this is the data steward.
2,500,000,000,000,000,000 bytes of data created every day
More than 90% of all the data that exists was created in the last two years
Pace of data creation continues to accelerate
Responsible for a system or type of data within an organization, data stewards are experts on the data type or system they manage. On top of that, they are responsible for providing appropriate access levels to and maintenance of the quality and longevity of the data within the systems they oversee.
Even in the best-case scenario, data stewards wear a lot of hats.
With one person having multiple roles, effectively leveraging the resources of your organization to effect meaningful change and consistent compliance requires an effective data stewardship plan.
Here are three areas for hospital and health system leaders to think about when creating a culture of information governance within their organizations:
Consider the Role
Think of a data steward as a bridge connecting your organization’s information governance committee and the business units to which they report. Working with the committee, they’ll evaluate processes, identify issues and make decisions about the direction of the organization. An effective data steward will also advocate for information governance policies within the organization. Often these high-level discussions do not resonate with the workforce at large and it falls to the data steward to convey why these policies are important to the direction of the organization.
1. Consider the Role
Manage Resources Effectively
Maintaining the quality and longevity of data is just the beginning of effective data stewardship. Another major consideration is resource sharing. Providing high-quality data that is easily and consistently accessible across the organization is the goal. Understanding the dynamics between the end users and the policies and goals set by the information governance committee keeps the information flowing in a useful, consistent way.
2. Manage Resources Effectively
Secure and Control Your Data
In addition to ensuring data fidelity within an organization, effective data stewardship also means properly securing that data by implementing engineering controls for access. Under the umbrella of information governance, data security is critical to protecting the organization from liability issues stemming from HIPAA violations. This means effective data stewardship requires implementing a variety of safeguards to protect the data and minimize the risks to the organization.
3. Secure and Control Your Data
With the vast amount of data your organization produces daily, properly caring for it is integral to your clinicians’ ability to provide information-based care. Supporting your data stewards by fostering a culture of compliance empowers a sense of shared ownership of your organization’s data. This not only benefits adherence to policies, but it also improves your clinicians’ care delivery, your staff’s service levels and, ultimately, elevates patient experiences.