Optimization has become one of the most influential factors in healthcare IT management. The predominant use of electronic health records, patient portals, wearables, health monitoring apps, and telemedicine has changed the way clinicians take care of their patients. Technology has also enabled patients to take a more active role in managing their health.
Technology now affects everything in a practice, from booking appointments to record-keeping to ordering tests and prescribing medication for treatment. In some U.S. cities, according to Medscape, smartphone apps now offer a patient the privilege to have a doctor standing at their doorstep to prevent an emergency within 20 minutes.
However, with all the benefits provided by new health IT innovations, providers still need to adopt a strategic approach to maximize IT’s benefits.
Here are five ways providers can improve the management of technology in their organizations.
1. Monitor New Tech Trends
Today, healthcare delivery is being heavily influenced by telehealth and wearables that bring healthcare directly into people’s homes. But in a relatively short time, these tech solutions will become commonplace, and another wave of new tech innovations will emerge.
That’s why it’s crucial for you always to be abreast of the healthcare industry’s latest tech trends. Always look out for new ways to integrate these tech solutions into your practice to improve the quality of care and make your clinicians more efficient at work.
2. Improve Engagement With Patients
Statistics from a poll conducted by the Medical Group Management Association showed that patient portal adoption by providers has reached 90%. But the number of patients who actively engage with providers through this portal is still relatively low, estimated at 30%.
A patient portal provides an interface for patients to access their medical records using smartphones, tablets, or computers. They can also use it to communicate with their doctors in real-time. Providers can leverage patient portals for a variety of benefits, including:
- Automated scheduling of appointments
- Billing of patients
- Payment of out-of-pocket medical bills
- Telehealth and monitoring of patients vitals
- Improvement of overall quality of care
3. Provide Adequate Protection for All Health Records
Health data breaches are on the rise. A study on data breaches in healthcare showed that between 2005 and 2019, the health records of about 249.09 million individuals were affected by data breaches. It is also worrisome that in the last five years of the study alone, 157.40 million people were affected.
With the high volume of personal information flowing through networks within hospitals, states, and regions, providers must take extra precautions to secure all the data within their organization.
While you may implement simple security and data safety routines like changing passwords, restricting access, and using robust encryption technology, it is also essential to work with a data security expert. A security expert will carry out a security audit and plug all loopholes that cybercriminals and hackers may exploit.
4. Set a Safe Information Sharing Policy
A significant benefit of adopting EHRs is sharing clinical data at the touch of a button. Specialists and general practitioners can share information and improve the quality of diagnoses and treatment. It is also essential to make the best use of interoperability interfaces to reduce errors and save costs. Ensure that you develop interfaces to connect your EHR with lab and radiology departments and pharmacies to enhance the electronic ordering of tests and medication.
Get More Professional Guidance About Health IT Management
Connect with MediQuant today to gain more insight into the best practices for health IT management. You can also reach us at 844.286.8683 to schedule a free consultation.